FACTA UNIVERSITATIS
SERIES ECONOMICS AND ORGANIZATION, Vol. 9, No 3, 2012

Contents
Slavica P. Petrović
A SYSTEMS RECONCEPTUALIZATION OF MANAGEMENT PROBLEMS IN BUSINESS ECONOMICS
Slobodan Malinić, Dejan Jovanović, Marina Janković
COMPETITIVE MANAGEMENT ACCOUNTING - RESPONSE TO THE CHALLENGES OF STRATEGIC BUSINESS DECISION MAKING
Suzana Đukić, Velida Kijevčanin
SERVICE QUALITY AS DETERMINANT OF CUSTOMER SATISFACTION
Suzana Stefanović, Danijela Stošić
AGE AND EDUCATION AS DETERMINANTS OF ENTREPRENEURSHIP
Boris Milovic
APPLICATION OF CUSTOMER RELATIONSHIP MANAGEMENT STRATEGY (CRM) IN DIFFERENT BUSINESS AREAS
Bojan Krstić, Tanja Stanišić, Maja Stojanović
ANALYSIS OF STATE AND DEVELOPMENT FACTORS OF SMALL AND MEDIUM ENTERPRISE SECTOR IN SERBIA
Safet Kurtović, Borislav Radević, Bojana Jokić
HORIZONTAL FOREIGN DIRECT INVESTMENTS AND THEIR EFFECTS
Dušan Zdravković, Snežana Radukić, Milan Veselinović
PERSPECTIVES OF RENEWABLE ENERGY UTILIZATION IN THE REPUBLIC OF SERBIA