Vol.2, No 4, 2004 pp. 267 - 275
UDC 331.103.255

THE INFLUENCE OF AUTOMATIC CONTROL TECHNOLOGIES ON HUMAN ERRORS IN THE CENTRES
FOR CONTROL AND MANAGEMENT
OF AUTOMATED SYSTEMS
Miroljub Grozdanović1, Ilija Mladenović2
1 Faculty of Occupational Safety, University of Niš
2Faculty of Technology, Leskovac, University of Niš

Abstract.  In the paper, we have shown the results of the research on the human errors in the centers for control and management of air traffic, electro-energetic systems and mines with underground exploitation. The human errors were the result of inadequate situation awareness in the real-time systems, and they were conditioned by automation and computerization of those systems. The paper deals with the most recent approach in applying modern and intelligent control method, conditioned by the quick development of computer technology and machine intelligence. In the process of management, modern control use space state models, and the intelligent control systems are applied based on knowledge.
Key Words: Visualization, Intelligent Control, Computer-supported Cooperative Work, Human Errors

UTICAJ TEHNOLOGIJA AUTOMATSKE KONTROLE
NA LJUDSKE GREŠKE U CENTRIMA ZA KONTROLU I UPRAVLJANJE AUTOMATIZOVANIM SISTEMIMA
U ovom radu su prikazani rezultati istraživanja o greškama operatora u centrima za kontrolu i upravljanje vazdušnim saobraćajem, elektroenergetskim sistemima i rudnicima uglja sa podzemnom eksploatacijom, koje su nastale kao posledica neadekvatne svesnosti o situacijama koje su se realno u njima dešavale, a bile su uslovljene automatizacijom i kompjuterizacijom tih sistema. Rad je posvećen najnovijim pristupima u primeni modernih i inteligentnih metoda upravljanja uzrokovanim brzim razvojem kompjuterske tehnologije i mašinske inteligencije. U procesu upravljanja moderna kontrola koristi modele prostora stanja, a primenjeni  inteligentni sistemi upravljanja zasnovani su na znanju.
Ključne reči:  vizuelizacija, inteligentna kontrola, kooperativan rad podržan kompjuterom, ljudske greške