Vol.8, No 4, 2011 pp. 331 - 343
UDC 001.895:65.015.25
ENHANCING AN ENTERPRISE'S INNOVATION PERFORMANCE MEASUREMENT SYSTEM
Ljiljana Stanković, Blagoje Novićević, Suzana Đukić
Faculty of Economics, University of Niš, Serbia
ljiljana.stankovic@eknfak.ni.ac.rs
Business conditions under which modern enterprises operate are becoming more and more complex. The complexity of the business environment is caused not only by external but also by internal factors, which imposes the need for turnover in management focus. The turnover is reflected primarily in the change of business models. The changes are evident at all management stages. Development and enhancement of business performance measurement system is the area where the changes are most evident considering the interest of the academic and professional public. The changes in understanding that the basic purpose of business performance measurement is control have come about. Aside from control, the purpose of business performance measurement is enhancing, inciting and rewarding, i.e. connecting the aims and strategies. There is no universal innovation performance measurement system that could be suitable for all organizations. Hence, it is necessary to continually enhance value systems and adapt them in compliance with defined aims. The paper analyzes the contemporary systems of business performance evaluation and suggests the model of an enterprise's innovation performance measurement.
Key Words: business and innovation performance, measurement, measure system, integrated model
UNAPREDJENJE SISTEMA MERENJA INOVACIONIH PERFORMANSI PREDUZEĆA
Uslovi poslovanja u kojima posluju savremena preduzeća postaju sve složeniji. Kompleksnost poslovnog okruženja uzrokovana je delovanjem kako eksternih tako i internih faktora što nameće potrebu zaokreta u upravljačkom fokusu. Zaokret se ogleda, pre svega, u promeni poslovnih modela. Promene su izražene u svim fazama procesa upravljanja. Razvijanje i unapredjivanje sistema merenja poslovnih performsansi je oblast gde su promene očigledne s obzirom na interesovanje akademske i stručne javnosti. Dolazi do promena u shvatanjima da je osnovna svrha merenja poslovnih performansi kontrola. Pored kontrole, svrha merenja poslovnih performansi je unapređenje, motivisanje i nagradjivanje, odnosno povezivanje ciljeva i strategija. Ne postoji univerzalni sistem merenja inovacionih performansi koji bi bio pogodan za sve organizacije. Stoga je potrebno kontinuirano unapredjivati sisteme vrednovanja i prilagodjavati ih u skladu sa postavljenim ciljevima. U radu su analizirani savremeni sistemi vrednovanja poslovnih perfomansi i predlažen je model za merenje inovacionih performansi preduzeća.
Ključne reči: Poslovne i inovacione performanse, merenje , sistem merila, intregisani model
