Vol.7, No 1, 2010 pp. 61 - 72
UDC 336.71:004(497.1)      336.71:004.738.5(497.11)
CURRENT STATE AND PROSPECTIVE DEVELOPMENT OF ELECTRONIC BANKING IN SERBIA
Predrag Radovanović, Andriana Milošević*
High Business School of Leskovac, Serbia
radovanovic.predrag@vpsle.edu.rs, *83.andriana@gmail.com

Payment operations system's reform in Serbia introduced a modern and effective payment infrastructure organized around electronic RTGS and clearing system. The reform was accompanied by changes of existing, as well as by passage of new laws and regulations; the new legal framework is formed that facilitate development of electronic banking and electronic business. At the same time, efforts were made for improvement of national telecommunication infrastructure. This paper summarizes current situation as well as the possibilities for future development of electronic banking in Serbia, and reviews available services in domain of internet and mobile banking. The paper also presents detailed statistical data on payment cards operations in Serbia, as well as data on transactions volume in RTGS and clearing systems.
Key Words:  electronic banking, internet banking, mobile banking, RTGS, clearing system, payment cards

TEKUĆE STANJE I PERSPEKTIVE RAZVOJA ELEKTRONSKOG BANKARSTVA U SRBIJI
Reformom platnog sistema Srbija je dobila savremenu i efikasnu platnu infrastrukturu organizovanu oko elektronskog RTGS i kliring sistema. Reforma je bila praćena izmenom i dopunom postojećih i donošenjem novih zakonskih propisa, čime je formiran novi pravni okvir koji pospešuje razvoj elektronskog bankarstva i elektronskog poslovanja. U isto vreme, činjeni su napori u cilju unapređenja nacionalne telekomunikacione infrastrukture. U ovom radu razmotrićemo tekuće stanje i perspektive razvoja elektronskog bankarstva u Srbiji, sa posebnim osvrtom na raspoložive usluge u sistemima internet i mobilnog bankarstva. U radu će biti prezentovani i detaljni statistički podaci o poslovanju platnim karticama u Srbiji, kao i podaci o obimu transakcija u RTGS i kliring sistemu.
Ključne reči: elektronsko bankarstvo, internet bankarstvo, mobilno bankarstvo, RTGS, kliring sistem, platne kartice