Vol.9, No 2, 2011 pp. 301 - 314
UDC
65.01: 69=111
DOI: 10.2298/FUACE1102301M
APPLICATION OF BENCHMARKING METHOD IN THE CONSTRUCTION COMPANIES
Ljubo Marković, Velimir Dutina, Miljan Kovačević
Faculty of Technical Sciences, Kosovska Mitrovica, Serbia
The paper presents a benchmarking method dealing with identification of measurable business performance indicators in order to make comparison with the "Best in Class". Fields of application, some classifications in use and benchmarking process phases are outlined. The paper describes systems used in construction companies in different countries (Chile (CDT), USA (CII), Brazil (SISIN) and United Kingdom (KPI)) which indicate the requirements related to the use of performance measures for benchmarking in the construction industry and identify key factors of effective design and implementation of performance measurement system.
Key words:
benchmarking, benchmarking process, performance measurement, systems, construction companies.
PRIMENA BENČMARKING METODE U GRAĐEVINSKIM PREDUZEĆIMA
U radu je prikazana metoda benčmarkinga koja se bavi identifikacijom merljivih pokazatelja performansi poslovanja u cilju poređenja s najboljim iz branše "Best in Class". Navedena su područja primene, neke od klasifikacija koje se koriste, kao i faze benčmarking procesa. Prikazani su su sistemi koji se koriste u građevinskim kompanijama u različitim zemljama (Čile (CDT), SAD (CII), Brazil (SISIND) i Velika Britanija (KPI)), a koji ukazuju na zahteve povezane sa korišćenjem merenja performansi kod primene benčmarkinga u građevinskoj industriji i identifikuju ključne faktore efektivnog projektovanja i primene sistema za merenje performansi.
Ključne reči:
benčmarking, benčmarking proces, merenje performansi,sistemi, građevinske kompanije
